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Privacy Notice

Introduction

Uckfield Town Council takes the protection of your data seriously and is committed to protecting your personal information. It’s your information, it’s personal, and we respect that. We also want to maintain the trust and confidence of every one of our supporters, as well as each visitor who uses the Uckfield Town Council website.

Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure.

Visitors to this website

When someone visits this website we us a third-party service – Google Analytics – to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Security and Performance

We use a third-party service to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the site.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Use of Cookies

This site currently does not use cookies.

Third Party Organisations

We will never will never share, sell, rent or trade your personal information to any third parties for marketing or any other reasons.

How We Collect Your Personal Information

We collect your information when you decide to interact with us. This is usually when:

  • you rent an allotment from us;
  • you purchase a burial;
  • you book a room, hall or open space with us;
  • you sign up to receive emails from us via the form on our website.

We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you informed.

Information we obtain directly from you

Allotment holders

When you rent an allotment from us we request your name, full postal address and contact details (telephone number and email address if you have one). We require confirmation of your address to ensure applicants are Uckfield residents and eligible for a plot.

Burial plots

If purchasing a burial plot for a relative or friend who has passed away we would request information on the person who has died and the date that they passed away. We would also obtain information from the funeral director or yourself about the date that they are due to be buried/interred and the time. If you are seeking to purchase a plot for you and/or a relative for the future, then we would request contact information about the person purchasing the plot including a full address to understand if the applicant is an Uckfield resident and what fees would be applicable.

Room, hall or open space bookings

When you book a room, hall or open space with us we request your name, full postal address and contact details (telephone number and/or email address). This enables us to make contact with you to invoice you for the booking and contact you regarding your booking.

Protecting your information

Uckfield Town Council is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorised access and improper use.

Allotment holders

The personal information of applicants and plot holders is maintained on our computer system and utilised for the purpose of contacting and invoicing Allotment Holders only.

Burial Plots

Burial records for Snatts Road Cemetery are maintained on our computer system. All paper documents are stored in a safe or secure cupboard and old records are maintained within a secure archive area.

Room, hall or open space bookings

Your name, postal address and contact details are maintained on our computer booking system which is a standalone system accessed by Town Council office and caretaking staff only. It is maintained for the purpose of checking booking details and preparing the room, hall or open space for your booking.

Access to personal information

Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

Please make any such request in writing via our email address admin@uckfieldtc.gov.uk or by post to Data Protection, Uckfield Town Council, Civic Centre, Uckfield TN22 1AE

Email: admin@uckfieldtc.gov.uk